Tools & Resources

Leading for Success

This case study explores the work undertaken by 5BP to develop managers and leaders at the Trust, ensuring that development is aligned to the Trust’s strategic objectives. In early 2009, the Trust developed a Leadership Development Framework, including leadership competences and leadership and management development programmes. The activity has enabled the Trust to align leadership development to the pursuit of Trust objectives, and has attracted considerable interest from both clinical and non-clinical staff in the Trust.

Skill Mix: Re-profiling the North West Workforce

The financial constraints brought about by the current economic environment will mean continuing growth in demand for NHS services; this will need to be met through reduced resources available in the financial budget - “Doing more with Less”. This paper summarises the workforce metric ‘Grade Mix’ within the benchmarking service on the eWIN portal and the use of this metric. The Grade Mix tool is a key resource for organisations to help plan and model future workforce configurations and calculate potential cost savings.

Training and Education for Domiciliary Care Staff in End of Life Care

Wirral Metropolitan College Health and Social Care team have produced a 2 day course “Introduction to the principles of End of Life Care” with support, help, advice from the Wirral End of Life Care facilitators and Cheshire and Merseyside Cancer Network. To date 8 programmes have been delivered by college tutors to a total of 130 staff with very positive feedback from both the attendees and their managers. In almost all cases people attending the course feel they have increased confidence, skills and knowledge and most feel they will benefit from the training and apply it in practice. 

Assistant Practitioners and Administering Medicines

In order to gain a fuller picture of current practice, and to provide updated guidance for organisations, the North West Workforce Modernisation Hub (and NHS North West) commissioned Firefly Research and the Department of Health Sciences at the University of York to carry out a scoping study into the administration of medicines by Assistant Practitioners in the North West. The research report has now been published and is accompanied by this Hot Topic as a means of summarising the report for eWIN.

IPS Supports Stockport Residents with Severe and Enduring Mental Illness into Paid Employment

Individual Placement and Support (IPS) is a successful pilot scheme in Stockport run by Pure Employment funded by the Department of Health and NHS North West to address the employment need of people with severe and enduring mental health, recognised as a major contributor to mental wellbeing. 

Report on Domiciliary Care - "Who’s looking after Uncle Albert?"

The Lancashire LINk carried out research with service users and their carers within Lancashire on their experiences and perceptions of domiciliary care services, in collaboration with Lancashire County Council, who monitor the contracts for domiciliary care agencies. The project ran over a six-month timescale, from February 2010 to September 2010 and this case study summarises the resulting report.

Project Oscer - Towards A Paperless HR Department

Lancashire Care employed  almost 3800 staff prior to April 2011 when a further 4000 community staff transferred into the Trust. With 110 sites across Lancashire storage and access to the HR files was a continual problem. The creation of electronic records in 2010 which can be accessed from any location has now solved these problems and makes significant progress towards a greener, and paperless HR office.

Developing an HR Shared Service Organisation in the NHS

Cheshire HR Service, founded in 2006, provides a blueprint for NHS HR shared services. Hosted by East Cheshire NHS Trust it provides the full range of HR services through a Service Level Agreement (SLA) Partnership Arrangement, to East Cheshire NHS Trust, Central and Eastern Cheshire PCT and NHS Western Cheshire and is currently looking to extend its coverage and build a broader customer base. With no obligation on NHS organizations to go down the shared service route there is a need to ensure value for money and the economies of scale that a shared service brings.   

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