Cheshire HR Service set out to increase HR efficiency and to maximise resources on behalf of its NHS partner organisations. It also recognised the value of adopting a common strategy and approach to improve the health and wellbeing of staff across Cheshire. This case study looks at the development and delivery of a staff Health and Wellbeing Strategy for customer organisations within an HR shared service organisation.
Tools & Resources
Preceptorship is a well evidenced mechanism to support the transition of newly qualified Health Care Professional to competent practitioner. It can reduce transitional stress associated with realising their full accountability whilst being a novice competent Health Care Practitioner by being provided with structured support, advice and from a colleague.
3 organisations in Central Manchester are working together on Project SEARCH - an innovative employment focused education programme designed to give young people with learning difficulties and/or disabilities opportunities to develop employability skills in a real work place, surrounded by other working people.
In recent years the numbers of health visitors in the workforce have declined, as has the number of health visitor student placements offered by PCTs. Increasing the numbers in the health visitor workforce is part of the NHS Operating Framework and the SHA (Strategic Health Authority) Assurance Framework as well as a key priority for the government as set out in the coalition agreement and comprehensive spending review. This document seeks to outline what the North West objectives and implementation plan is following the recent call to action.
In 2010 this Trust commissioned a survey (ASSET) of staff perceptions of 7 key barriers to, and enablers of, wellbeing in the workplace. When these aspects of working life are well managed the workforce has good levels of psychological wellbeing and engagement. The results of the survey are contributing to a new programme of evidence based work to determine the enablers and barriers to wellbeing and to the development of the Trust’s Health and Wellbeing Strategy.
This Specialist Trust in Manchester has been successful in promoting an attendance culture to ensure the provision of high quality services to patients. A revised policy framework and a new Occupational Health provider have been key in building confidence and consistency in the management of sickness absence and in improving attendance.
An organisational development approach to reviewing the Human Resource function and identifying the journey necessary to achieve ‘World Class HR’. This case study describes the approach taken by one North West Trust in identifying their journey to achieving “World Class HR”. The approach taken unlisted the Towards World Class HR in the North West model and the CIPD Professional Map.
Greater Merseyside’s Condition Management Programme (CMP) was in operation for five years until March 2011 as part of the national Pathways to Work Choices Programme and in partnership with Jobcentre Plus. It was highly successful at attaining its core aims, which were to help people gain the skills to necessary to better manage their own health conditions and to ultimately return to work.
This re-designed and enhanced drop-in service was introduced by East Lancashire Hospitals NHS Trust to improve access and quality of service for patients with low back pain. The service is run by experienced physiotherapists who offer early assessment advice and reassurance. Waiting times are now minimal, duplicate referrals and unnecessary diagnostics have been vastly reduced, and patient outcomes are good with improved productivity.
Since 2008, the Diagnostics Division of Pennine Acute had experienced a high turnover of middle grade anesthetists and had difficulty recruiting enough UK or EU nationals to fill the resultant vacancies. Therefore the Trust enlisted the support of Hays Recruitment Agency to undertake an overseas recruitment project in India, successfully filling all the required roles.