The North West Ambulance Service (NWAS) has recently developed a single monthly workforce information dashboard, both at Trust level and for each service line, to enable the effective use of workforce information across the Trust. This dashboard was developed in response to internal audit reports, which identified that improvements were required across the Trust for the reporting of performance metrics, of which workforce information was one element.
Tools & Resources
Skills for Care has worked in partnership with Skills for Health to develop Common Core Principles for three areas that are critical to service delivery across health and social care sectors. These include; Self Care, End of Life Care and Dementia.
The Cheshire End of Life Care Service Model, operational since 2010, ensures that the national end of life care tools are fully utilised across all care settings in Central and Eastern Cheshire. The model is a collaborative partnership across primary and acute care, hospices, care homes, further voluntary sector partners and social care. One of the model’s long-term aims is to integrate End of Life Care (EOLC) competency frameworks into workforce development for health and social care staff. This case study demonstrates how this has been successfully achieved in practice.
NHS Bradford and Airedale identified a need to employ more disabled people. The Every Body Matters project is the way they responded to this need. The project was developed by the trust in conjunction with Arthritis Care. It was a one-day positive action course aimed at disabled people who had applied for a position at the trust but had been unsuccessful. Three of these courses were held in 2009 and then independently evaluated.
Stockport NHS Foundation Trust has been focusing upon fostering staff engagement in order to improve staff health and wellbeing.It has achieved this through a range of methods including an annual staff gala event which recognises the talents of staff and makes them feel valued, as well as focus groups and events such as fun days designed to lift people’s spirits. Integrated events have created the sense that the Trust is one big family, rather than lots of individual units, and has allowed staff to gain insights into what happens in other departments.
One of the ways that Calderstones Partnership NHS Foundation Trust helps its staff to maintain their health and wellbeing is by providing activities for staff to get involved in, and also by informing them of a variety of methods that can improve their fitness. This overview offers a summary of the type of activities on offer there.
Calderstones Partnership NHS Foundation Trust is fully committed to the health and wellbeing of its employees. As such it has devised an Engagement and Wellbeing strategy to communicate to staff the large number of initiatives available. This has led to a wide range of benefits for the Trust and staff alike. For example reduced sickness absence, improved engagement and better stress awareness.
Altogether Now - a Legacy for Blackpool is a multi-agency crusade, delivered by three partners - NHS Blackpool, Blackpool FC and Blackpool Council, serving the Blackpool community of approx 142,000 residents. Launched in 2010 this all-age, all-sport, all-inclusive programme is aimed at improving the health and wellbeing of every person in the seaside town irrespective of age, race, gender or ability, through increased physical activity and targeted health messages.
A national vision and call to action for school nursing services has been recently published and the North West is investing in an implementationprogramme to support the partners involved in this work. The implementation programme is being led by the Child Health Development Programme and the North West Regional Youth Work Unit and wish to hear from all involved partners to explore their views, needs and support mechanisms they would like to see employed in this project. The project will last until the end of the year and will cover all North West areas.
All Trusts have now adopted the Electronic Staff Record (ESR) system and are going on to further develop and utilise its functionality. This is an opportunity to record one example of the good practice behind how the original implementation of an ESR payroll was achieved.