Tools & Resources

Health Literacy Awareness Training

Health Education England in collaboration with the Community Health and Learning Foundation, developed bespoke health literacy awareness training materials aimed at health library and knowledge services (LKS) staff. Selected LKS staff in the North (and across England) went through an awareness and train the trainer programme to cascade this training to LKS colleagues across the region. In total, 66 people attended the full day’s awareness training and in total 111 people attended either full training or
shorter awareness workshops.

Developing portfolio roles for GPs and sharing the lessons

Devon Doctors Ltd. provides the Integrated Urgent Care Service (IUCS) for Devon and Somerset which comprises NHS 111, the clinical assessment service and the out-of-hours GP service. Securing a sustainable workforce for Integrated Urgent Care Services is becoming harder as the pressures on the health system increase and as individuals seek a better balance between work and life.

An innovative approach to bedside handovers

Throughout 2018 the wards at Pennine Acute NHS Trust have been encouraged to adopt the process of “Bedside handovers”. Pearce (2018) describes this as communication at the bedside, giving patients a chance to ask questions and be heard.  Adopting this process has proved challenging and staff have experienced uncertainties around sharing of sensitive information, protecting privacy, how to involve patients and ultimately how to use it effectively to improve staff and patient experience.

Health and Wellbeing Outreach Programme delivered by Undergraduate Learners

The Health and Wellbeing Outreach programme for undergraduate learners was funded by Health Education England (HEE). Universities in the North West of England were tasked with developing innovative ways their health and social care undergraduate students could
highlight issues around health and wellbeing in their local communities – particularly in school settings and offer an age appropriate health and wellbeing intervention.

Several North West universities took part, each developing different approaches:

Effective Networks

This eWIN Hot Topic outlines what the evidence says about leading and participating in effective networks in health and care environments. It will look at what is meant by a network and the difference between networks and communities of practice; what should be considered when starting a new network (and how to make it a successful one) and the potential pitfalls to avoid. It will also cover network leadership and explore the role technology plays in supporting networks to work across boundaries and organisations.

A Postgraduate Diploma recognising the learning of healthcare leaders

This project is a bespoke approach enabling clinical and non-clinical staff to consolidate and extend their Cumbria Learning & Improvement Collaborative (CLIC) leadership learning (see Background section). The programme culminates in the delivery of a range of clinical leadership and improvement work-based projects and participants are awarded a Postgraduate Diploma.

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