Tools & Resources

Setting up a mediation service at Lancashire Teaching NHS Foundation Trust

An internal, formal mediation scheme was set up in January 2014 within Lancashire Teaching Hospitals Foundation Trust. Mediation within the Trust is a voluntary process that supports people in resolving workplace disagreements in a way that is fair and agreed by both parties. The mediator works with people to help them find a solution and reach an agreement about how best to proceed to tackle the situation.

Online Student Placement Choose and Book System

Aintree University Hospital NHS Trust has developed an online student placement choose and book system, where students from all disciplines can select and book spoke placements. Placements are available for spokes (one to four weeks) and short visits (from a few hours up to five days). These opportunities supplement their main hub placements and lend themselves to broader learning experiences.

Delivering Stroke Specific Education and Training

One of the aims of the National Stroke Strategy (2007) was to ensure that high quality stroke care is provided by people working anywhere along the stroke pathway, (NICE 2013); from prevention through to long-term care. The Stroke-Specific Education Framework (SSEF), is a professional development web-based tool, which was developed as the first step in ensuring the realisation of this aim and is the first pathway-specific education framework of its kind in the UK.

Workforce for the Future: Portfolio Careers to Address Workforce Gaps

Welcome to this first edition of the stakeholder briefing for this project.This edition will introduce the project and the project team, and will be followed bi-monthly with an update on progress.This project is a piece of research to find ways of creating portfolio careers across the Lancashire health and social care economy that will help us to address existing and predicted workforce gaps.We want to encourage people to positively choose this area to work in, offer interesting and imaginative opportunities for staff and to provide the support needed to retain skills and capability locally

Study Day to Encourage the Adoption of NHS Values Amongst Students

In May 2013 Wrightington Wigan and Leigh (WWL) NHS Foundation Trust launched its Nursing, Midwifery and Allied Health Professional Strategy, outlining its vision for this group of staff. Recognising the many challenges that are faced by staff, the ethos behind the strategy is a return to the fundamentals of care to reduce harm to patients.With this in mind, the Trust’s practice education facilitators (PEFs) considered how best to reinforce the fundamental values of nursing with students who access the Trust for practice learning.

Piloting of the Care Certificate in the North West

This paper sets out how Health Education North West (HENW) has engaged with stakeholders to assess the potential value and relevance of the Care Certificate in a variety of learning environments. Recommendations and risk management issues have been identified for consideration by the national project team to inform the next stage development of and implementation requirements for the wider roll out of the Care Certificate from April 2015.

North West Healthcare Science Trainee Network Board (NW HCS TNB) resources

The North West Healthcare Science Trainee Network Board (NW HCS TNB) was set up in the summer of 2013 by Helen Liggett (Northwest Healthcare Science Workforce Lead), Nick Fowler-Johnson (North West Modernising Scientific Careers Programme Lead) and Tiffany Daniels (STP Trainee in Histocompatibility and Immunogenetics) to develop the trainee arm of the North West Healthcare Science Network (

North of England Health Visiting Celebrate Share and Learn event

NHS England, in partnership with Health Education England, hosted the North of England Health Visiting Celebrate, Share and Learn event at the Hilton Leeds City on 15 October 2014.

The event was chaired by Teresa Fenech, Deputy Director: Quality Assurance, NHS England who gave a warm welcome to almost 200 health visiting professionals from across the North, including; health visitors, midwives, school nurses, local authority staff, managers and other early years staff.

Inspirational Story: Healthcare Apprenticeships in GP practices

Primary Care. As many people’s first point of contact with the NHS, around 90% of patient interaction is with primary care services. In Yorkshire and the Humber there are circa 800 GP practices. As well as doctor and nurse provision these practices are increasing the numbers of Health Care Assistants (HCA’s) they are employing. Read Kira's inspirational story providing a valuable role working in General Practice and the Primary Care Team.