Tools & Resources

Training and Education for Domiciliary Care Staff in End of Life Care

Wirral Metropolitan College Health and Social Care team have produced a 2 day course “Introduction to the principles of End of Life Care” with support, help, advice from the Wirral End of Life Care facilitators and Cheshire and Merseyside Cancer Network. To date 8 programmes have been delivered by college tutors to a total of 130 staff with very positive feedback from both the attendees and their managers. In almost all cases people attending the course feel they have increased confidence, skills and knowledge and most feel they will benefit from the training and apply it in practice. 

Assistant Practitioners and Administering Medicines

In order to gain a fuller picture of current practice, and to provide updated guidance for organisations, the North West Workforce Modernisation Hub (and NHS North West) commissioned Firefly Research and the Department of Health Sciences at the University of York to carry out a scoping study into the administration of medicines by Assistant Practitioners in the North West. The research report has now been published and is accompanied by this Hot Topic as a means of summarising the report for eWIN.

IPS Supports Stockport Residents with Severe and Enduring Mental Illness into Paid Employment

Individual Placement and Support (IPS) is a successful pilot scheme in Stockport run by Pure Employment funded by the Department of Health and NHS North West to address the employment need of people with severe and enduring mental health, recognised as a major contributor to mental wellbeing. 

Report on Domiciliary Care - "Who’s looking after Uncle Albert?"

The Lancashire LINk carried out research with service users and their carers within Lancashire on their experiences and perceptions of domiciliary care services, in collaboration with Lancashire County Council, who monitor the contracts for domiciliary care agencies. The project ran over a six-month timescale, from February 2010 to September 2010 and this case study summarises the resulting report.

Project Oscer - Towards A Paperless HR Department

Lancashire Care employed  almost 3800 staff prior to April 2011 when a further 4000 community staff transferred into the Trust. With 110 sites across Lancashire storage and access to the HR files was a continual problem. The creation of electronic records in 2010 which can be accessed from any location has now solved these problems and makes significant progress towards a greener, and paperless HR office.

Developing an HR Shared Service Organisation in the NHS

Cheshire HR Service, founded in 2006, provides a blueprint for NHS HR shared services. Hosted by East Cheshire NHS Trust it provides the full range of HR services through a Service Level Agreement (SLA) Partnership Arrangement, to East Cheshire NHS Trust, Central and Eastern Cheshire PCT and NHS Western Cheshire and is currently looking to extend its coverage and build a broader customer base. With no obligation on NHS organizations to go down the shared service route there is a need to ensure value for money and the economies of scale that a shared service brings.   

Network Employment - Supporting Individuals with Experience of Mental Ill Health into Employment

Network Employment was set up in 1996 and is a part of Mersey Care NHS Trust, providing  individual support to people with experience of mental ill health, to help them to gain employment. Over the past 12 months, 53 individuals have been successful in making progress towards employment with 21 obtaining paid employment in competitive jobs. By supporting these people along the journey to employment Network Employment contributes  to their recovery and wellbeing.

Occupational Health Service Improvement

The Cheshire Occupational Health Service (COHS) was established during 2008 as a collaborative service serving two Acute Trusts namely; Mid Cheshire Hospitals Foundation Trust (MCHT) and East Cheshire Trust (ECT) and two PCTs. Formally launched on 1 April 2009, the service is growing to include neighbouring NHS organisations, public and private sector organisations, including The Christie NHS Foundation Trust, beating stiff competition from commercial rivals.

Community Volunteer Interpreter Project

This project was set up by NHS Blackburn with Darwen Care Trust Plus in June 2010 to develop a team of volunteer interpreters from the local community, who could offer interpretation in multiple languages over a 12 month period. It was also created in order to support the 3 Community Development Workers (CDWs) in developing their project management skills with mentorship from the Equality Manager.

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