Lancashire Teaching Hospitals NHS Trust

The Welsh Government's prudently advancing practice awardThe team at Lancashire Teaching Trust introduced supplementary radiography non medical prescribing, and a system whereby cancer patients are reviewed by a specialist radiographer in a dedicated review clinic. Patients are now reviewed weekly, or more frequently if necessary, with an approach that will also take into account their psychosocial needs, thus providing a patient-centred, holistic consultation.

In early 2012 Lancashire Teaching Hospitals NHS Foundation Trust (LTHTr) implemented a project to improve the interface between student nurses and healthcare assistants (HCAs).The Clinical Education Team at the trust developed two new courses for HCAs working at Bands 2 and 3 to enhance their knowledge and skills base, and Practice Education Facilitators (PEFs) attend each course for an hour to outline what student nurses are required to learn as part of their pre-registration nursing programme.

An internal, formal mediation scheme was set up in January 2014 within Lancashire Teaching Hospitals Foundation Trust. Mediation within the Trust is a voluntary process that supports people in resolving workplace disagreements in a way that is fair and agreed by both parties. The mediator works with people to help them find a solution and reach an agreement about how best to proceed to tackle the situation.