Memorial Hermann

Using the Hartman Value Profile Tool to Embed Values and Behaviours

Following the Francis Report, it was highlighted that improving the values and behaviours of NHS staff could have a positive impact upon patient care. As such there has been an outward focus recently on how other organisations have recruited for and nurtured such values within new and existing staff.Memorial Hermann Health System is one of the largest healthcare systems in the United States, and has been embedding values and behaviours over the last 25 years using the Hartman Value Profile (HVP) tool.