Tools & Resources

Go with the FLO - Using FLO as an interactive information tool

The Healthy Minds Improving Access to Psychological Therapies (IAPT) service at Pennine Care NHS Foundation Trust has developed a pilot project to improve attendance at group therapy sessions by using Florence telehealth application (FLO) to text patients with reminders and prompts to help them manage their recovery. FLO is a text messaging service which uses a protocol that can be tailored to the specific needs and requirements of patients.

Salford Royal NHS Foundation Trust's Performance Framework

Salford Royal NHS Foundation Trust (SRFT) is committed to the development and implementation of a process of managing individual employee contribution, which will lead to the creation of a performance-driven culture. Therefore, as part of the Trust’s overarching plans for organisational development, with accountability, performance and leadership as key components, the Trust is implementing a Performance Framework and associated Reward Strategy.

Seconding a Specialist Practitioner in Mental Health into an Integrated Discharge Team

In October 2010 a proposal was made by a multiagency group of Cheshire and Wirral Partnership NHS Foundation Trust (CWP), the Countess of Chester Hospital NHS Foundation Trust and Cheshire West and Chester Council, to place a specialist practitioner in mental health into an integrated discharge team.The aim of introducing this role was to facilitate the timely, safe discharge of patients over 65 years of age with possible dementia, delirium, or mental health issues, who would otherwise experience increased length of stay or delayed discharge from hospital.

Advanced Practitioner Development Using Work-Based Learning Sets

As part of their workforce modernisation strategy East Lancashire NHS Trust (ELHT) has developed a number of advanced practitioner posts. These have been established in clinical areas where the organisation has identified a need for the role through workforce and business planning processes. Training requirements for the role include completion of a Masters in Advanced Practice as part of a two-year development programme.As with any new role there is a need to demonstrate the impact of the role to colleagues and commissioners.

Let's Celebrate Healthcare Assistants: Compassionate Care in Practice Course

Healthcare assistants (HCAs) are essential to the delivery of high quality patient care, and, as identified in the Francis Report and Cavendish Review, there is a real need to improve the support they receive as well as their development in the workplace.In response to this need the Executive Director of Nursing for Mersey Care NHS Trust initiated the development of a two day mandatory course, ‘Let’s Celebrate Healthcare Assistants: Compassionate Care in Practice’.

Reducing Long-term Absenteeism

Mid Cheshire Hospitals NHS Foundation Trust (MCHT), like many similar medium-sized district general hospital trusts, has had a problem with staff absenteeism. The Trust’s rolling average, despite being well within the target of 4.51%, which was previously set by clinical commissioning groups (CCGs) and NHS North West, steadily increased from 2007 to 2012.

Online Student Placement Choose and Book System

Aintree University Hospital NHS Trust has developed an online student placement choose and book system, where students from all disciplines can select and book spoke placements. Placements are available for spokes (one to four weeks) and short visits (from a few hours up to five days). These opportunities supplement their main hub placements and lend themselves to broader learning experiences.

Delivering Stroke Specific Education and Training

One of the aims of the National Stroke Strategy (2007) was to ensure that high quality stroke care is provided by people working anywhere along the stroke pathway, (NICE 2013); from prevention through to long-term care. The Stroke-Specific Education Framework (SSEF), is a professional development web-based tool, which was developed as the first step in ensuring the realisation of this aim and is the first pathway-specific education framework of its kind in the UK.

Study Day to Encourage the Adoption of NHS Values Amongst Students

In May 2013 Wrightington Wigan and Leigh (WWL) NHS Foundation Trust launched its Nursing, Midwifery and Allied Health Professional Strategy, outlining its vision for this group of staff. Recognising the many challenges that are faced by staff, the ethos behind the strategy is a return to the fundamentals of care to reduce harm to patients.With this in mind, the Trust’s practice education facilitators (PEFs) considered how best to reinforce the fundamental values of nursing with students who access the Trust for practice learning.

Healthcare Assistant Training at Mid Cheshire

Mid Cheshire Hospitals NHS Foundation Trust introduced training for healthcare assistants (HCAs) in April 2011. The initial drive for an improvement in the training of HCAs arose from recognition that this workforce received very little tuition prior to working on acute care wards.The programme is a mandatory three-day training programme for all newly recruited HCAs. It covers a range of topics across nine core clinical skills, and includes both theoretical and practical teaching sessions.

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